Leaders

• Serve an organization and the people within it in a balanced and open way.
• Provide vision, direction and strategy and inspire others to pursue and achieve all three.
• Can make or break an organization and are responsible for the corporate culture that exists.
• Act with integrity and build positive and high trust relationships.
• Show empathy and sincerely care for people who work for and with them.
• Adapt to cultural and individual differences and manage diversity as an asset.
• Are open to feedback from employees and are willing to be influenced by the feedback.
• Are consistently, fair, firm and considerate when enforcing company policies and procedures.
• Seek opportunities to learn and do learn, especially from mistakes.
• Show passion, commitment, and a strong drive for achievement of results balanced with the human welfare of people.
• Don’t hesitate to let subordinates make decisions and give them the freedom to do so.
• Understand how various parts of the business fit together.
• Can pull people together into effective teams.
• Exercise restraint and keep their cool during stressful times.
• Believe in cooperation and being accountable for the interests of the whole company and not just their particular area.
• Rely primarily on “personal power” and not “positional power.”